Careers - Service Technician - Mobile

Full-time | 1st Shift | Sheffield Village, OH

Service Technician  - Mobile - Kenworth of Cleveland, Sheffield Village, OH 

About Hissong Group, Inc.

Hissong Group, Inc., a trusted full-service authorized Kenworth dealer for over 60 years, operates six dealerships and two TRP stores across Ohio. Headquartered in Richfield, we are dedicated to providing comprehensive new truck sales, parts, and service for heavy and medium-duty trucks. Our offerings include 24/7 roadside assistance through our Mobile Fleet. We provide a complete range of services, ensuring our customers have a one-stop destination for all their trucking needs.

 Our Commitment to Your Success:

We believe in investing in our team. We offer: 

• World Best Professional Development:
• Comprehensive online and in-person training on the latest industry trends and technology.
• Access to cutting-edge diagnostic and repair technology.
• Mentorship program for new technicians.
• Clear advancement opportunities through internal promotions.
• Annual performance reviews and service awards.

• World Best Benefits:
• Competitive pay – commensurate with experience.
• Annual Allowance for tools, work boots, and safety glasses.
• Medical, dental, and vision insurance.
• Health Savings Account (HSA) and Section 125 pre-tax savings deductions.
• Company-paid and voluntary life and AD&D insurance.
• 401(k) retirement savings plan with company matching.
• Employee Assistance Program (EAP).
• Paid time off (vacation, sick, personal) and company holidays.
• Opportunities for advancement
• Company paid training
• Company-provided uniforms and laundry services.

• Positive Work Environment:
• Employee recognition programs and referral bonuses.
• Company and employee events.
• Employee surveys to ensure your voice is heard.
• Thorough onboarding process.

DUTIES AND RESPONSIBILITIES

• Conduct comprehensive on-site maintenance, diagnosis, and repair of heavy-duty trucks and trailers, utilizing state-of-the-art mobile service equipment.
• Cultivate and strengthen client relationships while proactively identifying and seizing new business opportunities.
• Thrive in a dynamic work environment, embracing flexible scheduling to meet operational demands.
• Leverage 1+ years of diesel mechanic experience (training available) to execute precise repairs and troubleshooting.
• Possess a valid driver's license (CDL preferred) 
• Demonstrate proficiency in basic math and computer skills to support efficient operations.
• Adhere strictly to company policies, including the Drug-Free Workplace policy.
• A willingness to embrace additional responsibilities as needed to contribute to team success.